How to Write a Customer Service Resume
An effective customer-service profile or CV (Curriculum Vitae) requires highlighting your relevant qualifications and experience. A well-written resume or CV and a well-written cover letter, in addition to an impressive LinkedIn profile, can make a big difference in getting a job. At Griffith Resume, we specialize in providing CV and resume writing services, cover letter writing and LinkedIn profile optimization to help to stand apart from the crowd. In this article, we will explain how to present the quality of service you provide on your resume or CV, show your customer service abilities on a resume or CV as well as provide suggestions on what to write about customer service expertise.
How do you describe customer service on your resume or CV:
When you describe your customer service experience, emphasize specific job duties and responsibilities. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent metrics, like the percentage of satisfaction with your customers, to demonstrate your impact.
How to show customer service abilities on a CV or resume:
Alongside the description of the experience you had, it is important to emphasize specific skills that are applicable to customer service, such as communication skills and problem-solving capabilities. Include any relevant certificates or training like a customer service course or a certification within a specific customer service software.
What do I write about about customer skills in service?
When writing about customer service abilities, concentrate on the most essential and applicable skills to the position you’re applying to. For example, if your job demands a lot phone contact, make sure you highlight your previous experience and abilities for customer service by phone.
What do I do to write my experiences with my customers:
In writing about your client service experience, include specific examples and quantify your successes. For example, instead of simply saying "Helped customers with their queries," say "Assisted an average of 50 people per day in their queries, resulting in a 95% percent satisfaction."
By following these recommendations, you can create an excellent customer service resume an application letter and LinkedIn profile that shows the relevant skills and experience you have and make you a good potential candidate for roles in customer service. Remember it is important to edit and proofread your resume or CV and cover letter before the submission and also think about soliciting help from an expert at Griffith Resume if you need assistance.
