How To Write a Customer Service Resume
A successful customer service resume or CV (Curriculum Vitae) is about highlighting your pertinent experiences and abilities. A well-written CV or resume along with a solid cover letter, as well as an impressive LinkedIn profile, can make a big difference in getting a job. At Griffith Resume, we specialize in offering CV and resume writing services as well as cover letter writing and LinkedIn profile optimization to make get noticed by the competitors. In this article, we will detail how to convey the quality of service you provide on your resume or CV. We will also show how you can demonstrate your skills in customer service on a resume or CV, and provide tips for writing about the skills of customer service.
How to describe the customer service in the resume or CV:
When describing your customer service experience, you should focus on specific job duties and responsibilities. Utilize action verbs like "assisted," "resolved," or "responded," to describe your work. Also, be sure to include any pertinent measures, such as customer satisfaction rates, to prove your effectiveness.
How to show the skills of customer service on a CV or resume:
As well as describing your experience, it’s also important to highlight specific skills that are relevant to customer service, such as solving problems and communication. Include any relevant certificates or training like a customer service course or a certification with a particular customer care software.
What should I include in my report on customer skill in customer service?
When writing about customer service skills, focus on the most essential and pertinent skills to the job you’re applying for. For example, if your job requires a lot phone calls, then highlight your knowledge and skills for customer service by phone.
What do I do to write about my experience with customer service:
When writing about your customer service experience, include specific examples and measure your successes. For example, instead of telling the reader that you "Helped customers with their concerns," say "Assisted an average of 50 customers a day with their questions, which resulted in a 90% percent satisfaction."
By following these tips that you will be able to craft your customer service resume the cover letter, CV and LinkedIn profile which showcases your skills and experience and make you a good potential candidate for roles in customer service. Be sure to proofread your resume, the cover letter and CV prior to you submit it. You may also consider getting help from a professional Griffith Resume if you need assistance.
