How to present Customer Service on a Resume
When seeking a customer service job, it is essential to include your experience and skills in your resume. A well-written and professional resume can make an enormous difference in getting the job you’re looking for. Here at Griffith Resume, we specialize in resume writing to aid you in standing out from the competition. In this article, we’ll give you tips on how to write about the customer service aspect of your resume.
- Use action verbs: When talking about your experience with customer service using action verbs, such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in customer service and have seen results.
- Make sure to include specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed an entire team of customer service reps and dealt with customer complaints."
- Provide metrics: Include relevant metrics like customer satisfaction levels to show the impact of your work. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Customize your resume: tailor your resume to the specific customer service position that you’re applying for. Highlight the experience and skills which are most relevant for the job.
- Get professional assistance and proofread your resume Make sure you proofread your resume prior to submitting it to ensure that it is error-free. If you require assistance, consider seeking professional help through Griffith Resume.
By following these tips by following these guidelines, you can build an effective customer service resume that effectively showcases your relevant experience and capabilities. Make sure to make your resume specific to the position you’re applying to and to proofread it before submitting it. Griffith Resume can also assist in creating a professional resume that displays your capabilities as well as your experience.
