How to describe customer service on a Resume

Posted by Griffith Resume on 12 Oct 2025

When trying to get a customer service job, it’s essential to include your experiences and abilities in your resume. A well-written resume can make a big difference in getting the job you’ve always wanted. In Griffith Resume, we specialize in offering professional resume writing services to assist you in standing out your competition. In this article, we will give you tips on how to present the level of customer service in your resume.

  1. Use action verbs in discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in customer service work and achieved outcomes.
  2. Make sure to include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of saying "worked in customer service,"" say "managed the team of customer service reps and handled customer complaints."
  3. Provide metrics: Include relevant metrics like customer satisfaction ratings to show the effect of your efforts. For instance, "increased customer satisfaction by 15% through effective strategies for solving problems."
  4. Make your resume more tailored: Customize your resume according to the customer service position you’re applying for. Highlight the experience and skills that you have that will be most useful for the job.
  5. Ask for professional help and proofread Check your resume for errors before uploading it to ensure there are no errors. If you need assistance you can seek help from a professional by contacting Griffith Resume.

With these suggestions follow these suggestions to create a resume for customer service that effectively highlights your relevant experiences and capabilities. Make sure to adapt your resume to the position you’re applying to and check it for errors before submitting it. Griffith Resume can also assist with the creation of a strong resume that highlights your strengths as well as your experience.

Good service. Response from the owner4 years ago. Thank you Kindly Desi. All the best of luck for the future.
Desi Boy Krrish
Very well detailed resume written by Tanja, beyond my expectations.
Luke C
Fantastic I highly recommend this company they compiled an amazing resume and cover letter in PDF format and word, don't worry if you find computers frustrating as I do they will book an interview with you over the phone. The consultant took about a hour (less if you have everything organised which I did not). Also they will sort out your LinkedIn profile if you have one. Again amazing. Thanks again for your help. Rob
Rob Warner
Positive: Professionalism Amazing. Very Happy, looks fantastic :) Thanks so much.
Joe Magnus
Positive: Professionalism, Quality, Responsiveness, Value Tanja was excellent, I cannot recommend her enough. These guys are the best in the business.
Sheetal Narayan
I'm very happy and satisfied with Griffith Resume and products I received. Tanja was absolutely amazing to work with, she was extremely professional, skillful, respectful, responsive, kind, polite, intelligent, made incredible effort and made an extremely good resume, the design, vocabulary, detail, effort and attention put into writing the resume was fantastic, great quality.
Adam Steve
From the moment I called to get some information on the process involved, I was taken by how efficient and professional Tanja was with assisting me. Tanja was patient and prompt with her replying to me with my queries, she was more than happy to make many changes for me with no fuss at all.
Mouhamed Fares
Absolutely the BEST. Tanja was very professional and kind and took the time to really understand my career change and what it was that i wanted out of my new resume. Cant recommend enough
Jack Taylor
I was amazed how quickly and efficiently my request was making progress during COVID lockdown. First I made a contact in the chat where we had a short conversation. Then Tanja and Gemma from Griffith Resume contacted me over the phone where we discussed the particulars. I am good in my specialty, but writing resumes is not my strongest skill. As a result I got the resume and the cover letter reworked really well. I believe my chances of getting a good job got way better now than before.
Kateryna D
One of the most professional businesses I have come across. I can not thank Griffith Resume enough for their work and because of their skillful resume writing I managed to get a job 2 weeks after I sent out my revised resume. Thank you again and I will be telling everyone about you.
Sandra Tricoli
How do you describe customer service on a resume

Resume

We provide professional resume writing services.

How do you describe customer service on a resume

Cover Letter

We provide professional cover letter writing services.

How do you describe customer service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe customer service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our highly experienced resume writers will ensure that your resume sticks out from the rest.

We’re a team of highly certified and experienced HR professionals, recruiters, and consultants that are committed to providing you with an exceptional, well-written cover letter or resume.

We pride ourselves on our extensive understanding of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a vast range of professions, industries, and areas means that we can create a high-quality, powerful resume that suits your personal needs.

Our end goal is to deliver you with an impressive, striking resume that is perfectly optimised for success in the competitive Griffith job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be happy with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475