How to describe customer service on a resume
When trying to get a customer service job, it’s important to list your relevant knowledge and experience in your resume. A professionally written resume can make a big difference in getting the job you’re looking for. The team at Griffith Resume, we specialize in resume writing to assist you in standing out the competition. In this article, we’ll explain how to write about the quality of service you provide on your resume.
- Utilize action verbs: When talking about your experience with customer service, use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you are actively engaged in your customer service activities and are able to show results.
- Be specific about your job duties and responsibilities: Be precise in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," say "managed the customer service representatives and took care of complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% using efficient solutions to problems."
- Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
- Ask for professional help and proofread You should proofread your resume prior to sending it out to ensure the resume is error-free. If you require help you can seek help from a professional with Griffith Resume.
If you follow these guidelines, you can create an effective customer service resume that effectively highlights your experience and abilities. Keep in mind to adapt your resume to the job that you’re applying for and to proofread it before submitting it. Griffith Resume can also assist you in writing a powerful resume that showcases your talents and experiences.
