How to describe customer service on a resume

Posted by Griffith Resume on 7 Apr 2025

When applying for a client service job, it’s essential to include your qualifications and experience in your resume. A well-written resume will make significant difference in obtaining the job you’ve been hoping for. The team at Griffith Resume, we specialize in offering professional resume writing services to make you stand out from the rest of the applicants. In this post, we’ll explain how to talk about the customer service aspect of your resume.

  1. Use action verbs in talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service work and have seen results.
  2. Incorporate specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" use the phrase "managed the customer service representatives and took care of customer complaints."
  3. Use metrics: Provide relevant metrics , such as customer satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Customize your resume: tailor your resume to match the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the job.
  5. Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to you submit it to ensure it’s error-free. If you need help seek professional assistance by contacting Griffith Resume.

With these suggestions that you will be able to craft your own customer service resume which effectively highlights your relevant experience and expertise. Keep in mind to tailor your resume to the specific job you’re applying to and to proofread it before submitting it. Griffith Resume can also assist you in creating an effective resume that showcases your talents as well as your experience.

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