How to describe customer service on a resume

Posted by Griffith Resume on 4 Oct 2024

When seeking a customer service job, it is essential to emphasize your relevant experience and skills on your resume. A well-written resume will make the difference in getting the job you’ve always wanted. We at Griffith Resume, we specialize in offering professional resume writing services to make you stand out from the competition. In this article, we’ll discuss tips on how to write about customer service in a resume.

  1. Use action verbsin you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in customer service work and achieved outcomes.
  2. Incorporate specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of declaring that you "worked in customer service,"" use the phrase "managed an entire team of customer service agents and handled customer complaints."
  3. Incorporate relevant metrics like customer satisfaction ratings to show your effectiveness. For example, "increased customer satisfaction by 15% through effective strategies for solving problems."
  4. Make your resume more tailored: Customize your resume for the customer service position that you’re applying for. Highlight your skills and experiences which are relevant to the job.
  5. Check your resume for errors and seek help from a professional: Proofread your resume before sending it out to ensure it’s not erroneous. If you require help, consider seeking professional help with Griffith Resume.

Following these steps that you will be able to craft an effective customer service resume that effectively highlights your relevant experience and expertise. Keep in mind to tailor your resume to the job you’re applying for , and make sure you proofread it prior to submitting it. Griffith Resume can also assist with the creation of a strong resume that highlights your abilities and expertise.

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