How to Describe Customer Service on a Resume
When applying for a customer service job, it is essential to list your relevant qualifications and experience in your resume. A well-written resume will make a big difference in getting the job you want. At Griffith Resume, we specialize in resume writing to make you stand out from the rest of the applicants. In this post, we’ll go over tips on how to describe the customer service aspect of your resume.
- Utilize action verbs when describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in your work with customers and are able to show results.
- You should include specific job responsibilities and responsibilities: Be specific when describing your customer service experience. Instead of simply saying "worked in customer service," write "managed the customer service reps and handled complaints from customers."
- Give metrics: Include pertinent metrics such as customer satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Create a custom resume by tailoring your resume to fit the customer service position you’re applying for. Highlight your skills and experiences that are relevant to the position.
- Check your resume for errors and seek help from a professional Check your resume for errors before uploading it to ensure the resume is error-free. If you need assistance you can seek help from a professional through Griffith Resume.
By following these tips follow these suggestions to create an effective customer service resume that effectively showcases your relevant experience and expertise. Keep in mind to make your resume specific to the job that you’re applying for and to proofread it before submitting it. Griffith Resume can also assist with the creation of a strong resume that highlights your strengths and experience.
