How to Describe Customer Service on a resume
When you are applying for a customer service job, it’s essential to include your expertise and experiences on your resume. A well-written resume will make huge difference when you apply for the job you want. Here at Griffith Resume, we specialize in offering professional resume writing services to ensure that you stand out your competitors. In this article, we will give you tips on how to describe customer service on a resume.
- Use action verbs: When discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in your work with customers and have achieved results.
- Make sure to include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of using the phrase "worked in customer service," mention that you "managed the team of customer service agents and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction rates to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% through effective method of problem-solving."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the skills and experience which are most relevant for the position.
- Get professional assistance and proofread your resume: Proofread your resume before sending it out to ensure it is error-free. If you need help, consider seeking professional help from Griffith Resume.
Following these steps that you will be able to craft your resume for customer service that effectively highlights your experience and expertise. Make sure to customize your resume for the job you’re applying to and be sure to proofread your resume prior to submitting it. Griffith Resume can also assist with the creation of a strong resume that displays your capabilities and work experience.
