How to Describe Customer Service on a resume
When you are applying for a customer service job, it’s important to include your knowledge and experience on your resume. A well-written resume will make an enormous difference in getting the job you’ve been hoping for. Here at Griffith Resume, we specialize in writing resumes to help you stand out from the competition. In this article, we will provide tips on how to describe the customer service aspect of your resume.
- Use action verbsin you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively engaged in your customer service activities and have achieved results.
- Make sure to include specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of declaring that you "worked in customer service," you should say "managed the customer service representatives and took care of customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction rates to prove your impact. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
- Get professional assistance and proofread your resume Make sure you proofread your resume prior to uploading it to ensure it is error-free. If you need assistance take advice from a professional with Griffith Resume.
With these suggestions follow these suggestions to create your own customer service resume which effectively highlights your relevant experience and abilities. Make sure to adapt your resume to the specific job you’re applying to and ensure that you have it proofread before you submit it. Griffith Resume can also assist you in writing a powerful resume that showcases your talents and expertise.
