How to Describe Customer Service on a Resume
When applying for a customer service position, you must be sure to include your knowledge and experience on your resume. A well-written resume will make an enormous difference in getting the job you want. The team at Griffith Resume, we specialize in providing resume writing services to aid you in standing out from the crowd. In this article, we’ll give you tips on how to convey the quality of service you provide on your resume.
- Use action verbs: When explaining your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show that you have actively been involved in the work of customer service and are able to show results.
- Include specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed a team of customers service reps and handled complaints from customers."
- Give metrics: Include pertinent measures such as satisfaction ratings to show your impact. For example, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Tailor your resume: Tailor your resume to match the customer service position that you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure it’s not erroneous. If you require assistance, consider seeking professional help at Griffith Resume.
By following these tips follow these suggestions to create an effective customer service resume that effectively highlights your experience and capabilities. Make sure you make your resume specific to the job you’re applying for and ensure that you have it proofread before you submit it. Griffith Resume can also assist you in creating an effective resume that highlights your strengths and work experience.
